IT Laptop Install & On Site Support x 100 (Casual / Contract)
Both, on-site installation of laptop computers and on-site support for students completing their selective examinations.
For detailed task analysis please refer to the below description.
Locations Available:
Chatswood, West Ryde, Hornsby, Pennant Hills, Cherrybrook, Baulkham Hills, Castle Hill, The Ponds, Seven Hills, Riverstone, St Clair & Penrith.
To Apply:
Attend Information Session at our office, which will be held every Wednesday @ 12pm
Address:
2 O’Connell Street Parramatta
Suite 38, Corner Aird Street
Parramatta Business Centre
To confirm your attendance,
Please email support@works4you.com.au
Hourly Rate:
$35 p/h plus super
Saturday: first 3 hours - $52.50, $70.00 thereafter
Sunday: $70.00
Work Schedule:
Weekend 1:
Install: 29, 30 April and 1 May.
Onsite support: 1 and 2 May.
Bump Out: afternoon 2 May, 3 May.
Weekend 2:
Install: 6th & 7th May
Onsite Support: 8th & 9th May.
Bump Out: afternoon 9th May & 10th May.
Task 1: Bump In / Installation
Setup requires unloading vehicles, transporting boxes/road cases to various rooms in various venues, unpacking boxes/road cases, running power boards and leads and then placing laptop computers on desks in a pre-determined pattern, connecting a USB mouse to each, connecting the laptops to power and then taping down any cabling to prevent trip hazards. Power on the laptops and ensure they connect to the venue Wi-Fi and open the testing app
Task 2: Onsite Support
Onsite Support: On the exam days (Fri/Sat), some venues will require 1 on-site IT resource for 6 hrs each day. This will be fairly simple from an IT perspective – essentially if the exam staff can’t resolve an issue with a laptop, replace it with a spare. HOWEVER – there are very strict guidelines for behaviour of the support staff which must be adhered to. Mobile phone usage and inattentiveness/disruption from the support team will NOT be permitted.
Task 3: Bump Out / Uninstall
Essentially a reversal of items mentioned in the Installation / stage, packing items ready to be removed from site etc
Experience / Requirements:
1. Installation Tech’s –must be physically fit & healthy due to the manual handing of computer hardware etc
2. Good communication & customer facing skills (Fluent English, polished appearance)
3. Must be available to work on 29 & 30th April and 6 & 7 May (as a minimum)
5. Onsite Support Tech’s should have some experience in diagnosing/fixing Windows 10+, MS Office and general Windows application support